Terms of Service
Terms for using Nile Rewards
Last updated November 9, 2026
These terms apply to anyone who uses Nile Rewards, a digital loyalty card service operated from Saint John, New Brunswick, Canada. By creating an account or adding a card, you agree to them.
1. The service
Nile Rewards lets businesses design digital stamp loyalty cards, invite customers to join by QR code, add stamps, and redeem rewards. Customers can keep their card in their browser or, where supported, in Google Wallet.
2. Business accounts
- You must give accurate information about yourself and your business and keep it up to date.
- You are responsible for your account, your staff’s access, and everything done under your account.
- You decide your rewards and offers, and you are responsible for honouring them for your customers.
- You may only email customers who opted in, and you must follow anti-spam and privacy laws that apply to you, including Canada’s Anti-Spam Legislation (CASL).
3. Customers
Your loyalty card is offered by the business that issued it. Stamps and rewards have no cash value, cannot be transferred, and follow that business’s rules. Questions about a reward should go to the business.
4. Acceptable use
You agree not to:
- create fake stamps, cards or accounts, or misuse rewards;
- upload content you don’t have the right to use, or that is unlawful, misleading or offensive;
- send spam or messages to people who didn’t agree to receive them;
- try to break, overload, or get unauthorized access to the service.
5. Plans and fees
Paid plans, free trials and their limits are shown when you sign up or in your account. Fees are billed in advance for each billing period and are non-refundable unless the law requires otherwise. We will give notice before changing prices for an existing plan.
6. Your content
You keep ownership of your logo, images and text. You give Nile Rewards permission to store and display that content as needed to run your loyalty cards, including on Google Wallet passes.
7. Google Wallet
Wallet passes are provided through Google and are also subject to Google’s terms. Availability and features of Google Wallet are controlled by Google and may change.
8. Suspension and cancellation
You can close your account at any time. We may suspend or close an account that breaks these terms or puts the service or other users at risk. When an account closes, its cards stop working.
9. Disclaimer and liability
We work to keep Nile Rewards reliable, but the service is provided “as is” and may occasionally be unavailable. To the extent the law allows, Nile Rewards is not liable for indirect or lost-profit damages, and our total liability is limited to the fees you paid us in the three months before the claim.
10. Privacy
How we handle personal information is explained in our Privacy Policy.
11. Changes and governing law
We may update these terms and will change the date above when we do. Continued use after a change means you accept it. These terms are governed by the laws of New Brunswick and the federal laws of Canada that apply there.
12. Contact
nilerewards@gmail.com · Saint John, New Brunswick, Canada